Acta academica karviniensia 2022, 22(1):75-86 | DOI: 10.25142/aak.2022.006

Zhodnocení zapojení business intelligence do rozhodovacích procesů v českých firmách dle oboru podnikání

Petra Kašparová

Technická univerzita v Liberci, Ekonomická fakulta, Voroněžská 13, 460 01 Liberec 1

The article aims to present the current level of business intelligence involvement in Czech companies in decision-making processes. A mere software implementation of these tools cannot be considered a success. Therefore, the article focuses mainly on the subsequent practical application. The obtained outputs are based on a questionnaire survey (341 respondents included) dealing with the active usage of business intelligence. The branch of business was chosen as a critical factor in the entire study and a subsequent analysis. Although, almost in half of the companies, business intelligence is not still actively used, the research showed a high level of satisfaction with data processing across business sectors. The lowest satisfaction was reported among the youngest respondents and those working in middle and operational management. The owners and top management should give significant support in facilitating decision-making processes to these key groups of employees that are on a daily basis under the decision-making pressure.

Klíčová slova: business intelligence, business sectors, decision-making process, operational research.

JEL classification: C38

Vloženo: 15. červenec 2021; Revidováno: 24. září 2021; Přijato: 18. květen 2022; Zveřejněno: 25. květen 2022  Zobrazit citaci