Acta academica karviniensia 2015, 15(2):108-121 | DOI: 10.25142/aak.2015.022

REQUIREMENTS FOR THE CRISIS MANAGER FUNCTION - SURVEY FROM CZECH BUSINESSES

Marie Mikušová
Technical University of Ostrava, Economics Faculty, Sokolská 33, 701 21 Ostrava, Email:marie.mikusova@vsb.cz

The aim of this article is to present skills and abilities of a crisis manager, which managers of small businesses identified, and the evaluation of their significance for the performance of this function. A similar model or summary of these skills and abilities has not been identified in both Czech and foreign literature. For its creation it was necessary to carry out survey. A pilot survey was conducted on a sample of 350 respondents. An overview of abilities and skills was generated based on brainwriting. A mind map depicts generated proposals into two levels. To determine the significance of the identified skills the Saaty's method was used. Skills and abilities are concentrated in three groups - managerial, interpersonal and technical. Also different attributes of individual skills according to the level of their development were established. The model of required skills and abilities was created in cooperation with respondents and experts from crisis management. It can be a useful tool for businesses because this methodological aid is not yet included the in the database of competences.

Keywords: crisis manager, mind map, Saaty's method, skill, survey
JEL classification: M19, M21

Received: July 1, 2015; Accepted: September 23, 2015; Published: June 30, 2015  Show citation

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Mikušová M. REQUIREMENTS FOR THE CRISIS MANAGER FUNCTION - SURVEY FROM CZECH BUSINESSES. Acta academica karviniensia. 2015;15(2):108-121. doi: 10.25142/aak.2015.022.
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