J63 - Labor Turnover; Vacancies; LayoffsReturn

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The Impact of Stress on Work Performance and Employee Turnover: an Empirical Literature Review

Pavlína Trchalíková (Vydrželová)

Acta academica karviniensia 2023, 23(2):73-88 | DOI: 10.25142/aak.2023.016

In today's world, work-related stress is becoming increasingly common across various professions and significantly affects an individual's productivity and job performance. The aim of this empirical literature review was to analyze studies that examine stress and its effects on work performance and employee turnover. The selected studies focused on employees from various fields such as banking, commerce, healthcare, gastronomy, and others. Based on the analysis, lower levels of stress can positively impact work performance by motivating and enhancing it. However, higher levels of stress lead to decreased job performance and work dissatisfaction, which can ultimately result in the decision to leave the job in the long run.