M10 - Business Administration: GeneralNávrat zpět

In recent years, increased attention has been paid to the importance of social and emotional competencies or knowledge, skills and attitudes that must be personally and socially competent. The aim of the paper is to present the results of the research project, which is focused on the analysis of the use of key competencies of employees of health care facilities. In total, 987 questionnaires were evaluated. The research was realized in the months of February 2017 to March 2018. The author deals with the key competences that are part of the pillar of social maturity and they are empathy, will features, responsibility, emotional maturity, health and fitness and decency. There are two research hypotheses that are part of quantitative research. They are verified using the Pearson's Chi-square test method. One research question has been identified as part of qualitative research. The results indicate that there is a statistical dependence between the perception of individual characteristics and gender and the length of the employment relationship. Qualitative research has shown the importance of these features also from the point of view of employers.

Among the various sectors that drive the global economy, the tourism is one of the fastest growing, accounting for nearly one-third of the global services trade, one-tenth of global GDP, and one-tenth of all jobs. The accommodation facilities, their size, capacity and structure are a precondition for the development of tourism. The purpose of the paper is to examine changes in Slovak accommodation sector in the process of globalization. The article deals with the changes in structure and performances of the accommodation sector in 2000, 2008 and 2016. It points out the impact of globalization on the Slovak hotel industry.

As a result of constant changes in a business environment, companies are confronted with a significant number of risks. Such development is supposed to bring higher risk management requirements. Demands on systematic risk management framework creation are also newly included in revised ISO 9001:2016 standard. Under these conditions, companies should pay sufficient attention to risk management methods. The aim of the paper is to focus on risk management methods and their possible evaluation. Particular views on existing evaluation or classification of methods available from resources focused on the issue of the risk management methods are described and possibilities for further categorization of methods are outlined. In the paper an attempt to examine approaches to risk management and methods in a real business environment through a questioning. Due to a smaller number of respondents the questioning is used as a complementary to the overview of methods and approaches and to provide a starting point for a further research.

The aim of this article is to describe the cost process management using the ABC - Activity-Based Costing method. Based on the case study the implementation of the ABC method into an already used strategic management Balanced Scorecard method in the production company not only the implemented methods results, but also the critical implementation gaps and the methods for a complex costs management are shown. In the following part the addition of other possible managerial methods is designed that will lead to more precise cost management, as well as to monitoring and avoiding risks associated with the costs amount in connection with the company performance management. The ultimate goal of this article is to draft a new complex management system for the cost management and business performance. Used tools and managerial methods designed to control the cost and performance are following: Balanced Scorecard, Activity-Based Costing, Performance Management, Business Process Management, Business Continuity Management.

The article deals with the problem of business processes modelling. It presents the basic theoretical concepts and proposals how to use various methods of business processes modelling for various levels and attributes of these processes through the created methodical cube. The methodical cube is the methodology of the process model (or map) creation as well as the innovative tool in process management. The objective of this article is to create the basis for business processes optimization and for improving their performance through "the three aspects methodology" required for the business processes modelling and design. The authors mention the project approach to process modelling. They use an analysis of problems (so-called "tree of problems") and analysis of goals (so-called "tree of goals) as project tools, which should be applied before process modelling. These tools help the process manager to understand potential problems and find the goals for making a good process map or model.

In the current global competition, companies want to gain competitiveness and to improve their competitive advantages. Strategic management has evolved to help organizations to operate successfully in competitive environment. Strategic management is an organized development of resources of the functional areas: financial, manufacturing, marketing, technological, manpower, innovative etc. in the pursuit of its objectives. The paper is based on primary and secondary research. One of the objectives of the primary research was to analyze and evaluate which performance drivers had impact on the strategic management in the years 2010 - 2012. On the basis of the questionnaire survey it was possible to point out the areas that can have a high impact on the competitiveness of organization. The analysis and classification of these areas is object of this paper. The aim of the paper is also to summarize basic relations among the areas, to deduce partial findings and to formulate some recommendations for entrepreneurial subjects.

The company, at any time of its existence, finds itself in a situation in which it is needed to react to sudden changes in the company's environment, whether caused by the political situation, economic crisis or a change in market environment of the company. Each adaptation in business is an impulse to change and may cause unexpected behavior inside or outside the company. This article aims to present innovative thinking bond, investment success in overcoming the crisis, based on the results of a carried out research. Using knowledge of current methods of management and business management services in general it can be inferred that the enterprise can develop an open system that is capable of rapid adaptation to the external positive and negative influences.

Communication tools are nowadays generally in literature considered to be the key factors, which influence the intra-enterprise systems and management processes. In different way, they also play a key role in terms of improving quality of the processes. Mainly modern, e-communication tools and their use in intra-enterprise communication show many results of improving the effectiveness of intra-enterprise corporate environment. They also create the environment in which employees are actively supported to be engaged in problems related to solving different assignments. In an open economy, such as Slovakia, the importance of e-communication tools in intra-enterprise communication is rising. However, the answer to the question of how employees really pay attention to this fact we tried to give in this contribution. We provide an analysis of results from monitoring e-communication tools in small and medium sized enterprises in automotive industry in Slovakia. The aim of the article is to point out some of the chosen (ongoing) problems in use of e-communication tools in intra-enterprise communication in the selected sample of small and middle enterprises operating in Slovakia. The aim of the article isn't complex analysis of the given topic.

In this article the current situation of the utilisation of costing in hospitals in the Czech Republic is dealt. The theoretical basis is described in the first section of the article which are followed by additional research results. In the research, the emphasis was on the composition of costs in hospitals, as well as the range of calculations and methods of calculation. In conclusion, the research results are evaluated and made recommendations. The research was performed as a part of the project of the Internal Grant Agency at the Tomas Bata University in Zlín on the subject theme" Project of Analysing of Economic-Managerial Methods and Tools Utilised in the Hospitals in the Czech Republic" (IGA/FaME/2012004).

Cieľom príspevku bolo modelovať vzťah externého prostredia podniku, systému strategického pozorovania a podnikovej stratégie na výskumnej vzorke malých a stredných podnikov z oblasti stavebníctva pôsobiacich na území východného Slovenska. Vytvorili sme model v podobe diagramu, v ktorom sa nám podarilo potvrdiť existenciu nasledujúcich vzťahov:
- medzi vnímaným významom faktorov makroprostredia a externého mikroprostredia a formou využívaného systému strategického pozorovania,
- medzi vnímanou mierou nestability (dynamiky) faktorov makroprostredia a externého mikroprostredia a formou využívaného systému strategického pozorovania,
- medzi formou využívaného systému strategického pozorovania a formou vyjadrenia stratégie.
Náš teoretický model sme nemohli testovať metódou modelovania štrukturálnych rovníc (SEM - Structural Equation Modelling) z dôvodu nesplnených predpokladov pre túto metódu, ale využili sme metódu CHAID, ktorej výsledkom bol model vo forme rozhodovacieho stromu, ktorý v konečnom dôsledku potvrdil správnosť nami formulovaného teoretického modelu.

Will give an overview of the increasing influence of institutional shareholder in public listed companies. This topic is getting more and more important because the dominance of the capital markets is increasing and institutional investors are asking for more voting power. One could see in the resent history that these shareholder use the voting power which in return has an impact on the corporate governance framework for companies. The aim of this paper is to evaluate the increasing dominance of institutional shareholder and to give an overview of the most used measures by institutional shareholders.