Acta academica karviniensia 2013, 13(3):78-83 | DOI: 10.25142/aak.2013.044

COURTESY IN THE COMMUNICATION SPACE OF THE STUDY INFORMATION SYSTEM

Pavla Chejnová

Univerzita Karlova, Pedagogická fakulta, M. D. Rettigové 4, 116 39 Praha 1, Email:pavla.chejnova@pedf.cuni.cz

In the article are analysed discussion sequences from internet forum of Faculty of Education, Charles University, Prague, which are oriented at solving problems with students'agenda, mainly enrolling students in the classes. There are described the politeness strategies chosen by students to fulfill their communicative objectives when they contact members of schedule planning committee. The students'utterances have features of oral speech and the communication is less formal than it is expected in institutional setting. There are transformations in pragmatic factors, e.g. smaller distance towards authorities and less asymmetry between interactants.

Keywords: communication on the internet, politeness formulae, politeness strategy, written and oral form of communication

JEL classification: Y8

Received: June 5, 2012; Accepted: June 19, 2013; Published: September 30, 2013  Show citation