Acta academica karviniensia 2013, 13(3):119-128 | DOI: 10.25142/aak.2013.048

SUCCESS FACTORS IN THE INTERNATIONALIZATION PROCESS OF THE SME OPERATING IN THE FIELD OF ICT

Lea Kubíčková
Mendelova univerzita v Brně, Provozně ekonomická fakulta, Zemědělská 1/1665, 613 00 Brno, Email:lea@mendelu.cz

Small and medium enterprises are the major players in the Czech economy, because they contribute significantly to job creation and GDP, they are the source of innovation and of the technological progress. This article is focused on the internationalization of SMEs, specifically on SMEs operating in the field of ICT. Investigations were carried out between Czech SMEs operating in this sector and the key success factors of the process of internationalization of Czech small and medium sized enterprises in the ICT sector were specified based on the data obtained from the questionnaire survey. Among the key determinants of the success of SMEs in internationalization process it is possible to include training of key employees, the choice of appropriate forms of entry into foreign markets, the number of exporting countries and the selection of appropriate country of export. In addition, it is possible to include also language skills of key staff and frequency of communication with foreign partners.

Keywords: ICT, internationalization, small and medium enterprises, success factors
JEL classification: M16

Received: August 24, 2012; Accepted: June 19, 2013; Published: September 30, 2013  Show citation

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Kubíčková L. SUCCESS FACTORS IN THE INTERNATIONALIZATION PROCESS OF THE SME OPERATING IN THE FIELD OF ICT. Acta academica karviniensia. 2013;13(3):119-128. doi: 10.25142/aak.2013.048.
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